At vapehush.com, we strive to ensure your satisfaction with every purchase. This Refund Policy outlines the terms and conditions for returning products purchased from our Site.

Return Period

We offer a 7-day return policy, allowing you to request a return within 7 days of receiving your order.

Eligibility for Returns

To qualify for a return, your item must be:

  • In the same condition as when received (unworn, unused, with tags, and in its original packaging).

  • Accompanied by a receipt or proof of purchase.

Initiating a Return

To request a return, please contact us at ryanmoziyi@gmail.com. If your return is approved, we will provide a return shipping label and instructions on how and where to send your package. Items returned without prior approval will not be accepted.

For any questions about returns, please reach out to us at ryanmoziyi@gmail.com.

Damaged or Defective Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at ryanmoziyi@gmail.com so we can assess the issue and resolve it promptly.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers, or plants).

  • Custom or personalized products.

  • Personal care items (e.g., beauty products).

  • Hazardous materials, flammable liquids, or gases.

  • Sale items or gift cards.

If you have questions about a specific item, please contact us at ryanmoziyi@gmail.com.

Exchanges

To obtain a different item, we recommend returning the original item and placing a new order for the desired product once the return is approved. This ensures the fastest resolution.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your purchase within 14 days of receipt for any reason, without justification. The item must be in its original condition—unworn, unused, with tags, and in its original packaging—and accompanied by a receipt or proof of purchase.

Refund Process

Once we receive and inspect your returned item, we will notify you of the refund approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at ryanmoziyi@gmail.com.